Privacy policy

Effective date: August 24, 2026. Last updated: August 24, 2026.

Epic Light LLC, doing business as Epic Permanent Lighting (collectively, “Epic Light,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit https://getepiclight.com, submit a form, communicate with us, request a design consultation or estimate, purchase or receive our products or services, or otherwise interact with us online or offline (collectively, the “Services”).

By using the Services, you acknowledge the practices described in this Privacy Policy. If you do not agree, please do not use the Services.

1. Personal Information We Collect

Depending on how you interact with us, we may collect the following categories of personal information:

• Contact information, such as your name, email address, telephone number, mailing address, and service address.
• Inquiry and project information, such as details about your property, lighting preferences, requested services, consultation availability, photographs you provide, estimates, contracts, installation details, warranty or service requests, and communications with us.
• Transaction information, such as services purchased, payment status, billing details, and transaction history. Payment-card information may be processed directly by our payment processor rather than stored by us.
• Device and online activity information, such as IP address, browser and device type, operating system, pages viewed, links clicked, referring page, approximate location derived from IP address, and dates and times of visits.
• Marketing information, such as your communication preferences, responses to advertisements, campaign attribution, and interactions with our emails, texts, website, or social-media pages.
• Other information you choose to provide when contacting or doing business with us.

We may collect this information directly from you; automatically through cookies, pixels, tags, and similar technologies; from service providers that support our business; from advertising and social-media platforms; from referral partners; and from publicly available sources.

2. How We Use Personal Information

We may use personal information to:

• respond to inquiries and schedule consultations;
• prepare designs, estimates, proposals, and contracts;
• provide, install, maintain, and support our products and services;
• process payments and maintain business records;
• communicate about appointments, projects, service, warranties, and account matters;
• send marketing communications where permitted by law;
• personalize and measure our website and advertising;
• understand how people find and use our Services;
• prevent fraud, protect our systems, and maintain safety and security;
• comply with law, enforce agreements, and establish or defend legal claims; and
• operate, evaluate, and improve our business.

3. Cookies, Analytics, and Advertising

We and our service providers may use cookies, pixels, tags, local storage, and similar technologies to operate the website, remember preferences, understand website usage, measure campaign performance, and deliver or evaluate advertising.

These technologies may allow third parties—such as Google or Meta—to collect information about your activity over time and across websites or services. Depending on the technology and applicable law, this disclosure may be considered “selling,” “sharing,” or targeted advertising even though we do not exchange personal information for money.

Where required, we will ask for consent before using non-essential cookies or similar technologies. You may use our cookie settings, if displayed, to manage your choices. You can also adjust your browser settings to block or delete cookies, although parts of the website may not function properly.

Browser “Do Not Track” signals are not interpreted consistently across the industry. Where required by applicable law, we will process recognized opt-out preference signals, such as Global Privacy Control, as a request to opt out for the browser or device sending the signal.

4. Marketing Communications

We may send promotional email or text messages when you ask to receive them or when otherwise permitted by law. You can unsubscribe from marketing emails by using the unsubscribe link in an email. You can opt out of marketing texts by replying STOP. Message and data rates may apply. Consent to receive marketing texts is not a condition of purchasing goods or services.

Even after you opt out of marketing, we may send non-promotional messages about an inquiry, appointment, transaction, installation, warranty, or ongoing customer relationship.

5. How We Disclose Personal Information

We may disclose personal information to:

• Service providers and contractors that provide website hosting, customer relationship management, scheduling, communications, analytics, advertising, payment processing, accounting, installation support, or other services on our behalf.
• Advertising and social-media platforms to measure campaigns, reach audiences, or deliver advertising, subject to your available choices and applicable law.
• Professional advisers, such as attorneys, accountants, insurers, and consultants.
• Government authorities or other parties when reasonably necessary to comply with law, respond to legal process, protect rights or safety, investigate fraud, or enforce agreements.
• A successor or transaction participant in connection with a merger, financing, reorganization, sale of assets, acquisition, bankruptcy, or similar transaction.
• Other parties at your direction or with your consent.

We do not sell personal information for money. As explained above, some advertising disclosures may be treated as a “sale,” “sharing,” or targeted advertising under certain state privacy laws.

6. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including to provide services, maintain warranty and transaction records, honor communication preferences, comply with legal and tax obligations, resolve disputes, and enforce agreements. Retention periods vary based on the type of information, our relationship with you, and applicable requirements. We delete or de-identify information when it is no longer reasonably needed, unless retention is required or permitted by law.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

8. Your Privacy Choices and Rights

You may ask us to access, correct, or delete personal information we maintain about you, or to opt out of certain uses or disclosures. Depending on where you live and subject to legal exceptions, you may have rights to:

• confirm whether we process your personal information and access it;
• correct inaccurate personal information;
• delete personal information;
• obtain a portable copy of personal information;
• opt out of the sale or sharing of personal information, targeted advertising, or certain profiling; and
• appeal a decision concerning a privacy request.

To submit a request, contact us using the information in Section 13. Please describe your request and provide enough information for us to identify the relevant records. We may need to verify your identity before completing a request. An authorized agent may submit a request where permitted by law, but we may require proof of authorization and identity verification. We will not discriminate against you for exercising an applicable privacy right.

These rights do not apply in every circumstance. If we deny a request, we will explain the basis when required by law.

9. California Privacy Notice

California residents may have additional rights under the California Consumer Privacy Act, as amended (“CCPA”), if the CCPA applies to Epic Light. The categories of personal information we may collect are described in Section 1; the sources, purposes, and recipients are described in Sections 1, 2, and 5; and our retention approach is described in Section 6.

We do not knowingly sell personal information for money. We may disclose identifiers and internet or other electronic network activity information to analytics or advertising partners in a way that may be considered “selling” or “sharing” under the CCPA. California residents may request to opt out using any Your Privacy Choices link made available on our website or by contacting us as described in Section 13. We do not knowingly sell or share the personal information of consumers under 16 years of age.

We do not use or disclose sensitive personal information for purposes that require a right to limit under the CCPA.

10. Children’s Privacy

Our Services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

11. Third-Party Websites and Services

Our Services may link to third-party websites, platforms, or services. Their privacy practices are governed by their own policies, not this Privacy Policy. We encourage you to review their privacy notices.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised version and update the “Last updated” date above. If required by law, we will provide additional notice or obtain consent.

13. Contact Us

For privacy questions or requests, contact:

Epic Light LLC d/b/a Epic Permanent Lighting

Email: info@getepiclight.com

Phone: 848-360-7230

Mail: 55 New St, Metuchen, New Jersey, USA 08840